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FAQs

Everything you need to know about Hotel Cloud

What makes Hotel Cloud so unique in the market?

Hotel Cloud is the only system in the current market that integrates revenue management with direct marketing. We offer a new insight into your bookings, thanks to our advanced machine learning algorithms, presenting all your data in an easy to use dashboard, a friendly format for all skill levels to easily interpret.

How many certified integrations does Hotel Cloud have?

Hotel Cloud has a dedicated team to ensure our solution is compatible with the most widely used Property Management Systems (PMS) globally. So whatever PMS, you can rest assured that we will connect.

How will Hotel Cloud makes a difference to my hotel and why do I need it?

80-90% of all hotels do not use a revenue management system or do so in a very basic rate adjustment manner. We say “You’re missing out!” Revenue managers and operators will spend at least 2 hours a day compiling reports, then a further hour interpreting and then finally making the decisions to react. Imagine a day where you skip the reporting, interpreting and just move to the reaction, let a system do all that for you instead. Due to easy view reports, the integrated rates shopping and the clear revenue performance, Hotel Cloud’s clients have reported a better control over peak activity and improved occupancy during off-peak periods. Hotel Cloud will tell you when a customer is searching before they even book, gives you direct control to your customer. Allow operators to price, manage inventory, shop customer rates and drive demand where business needs a little digital marketing focus.

Will Hotel Cloud replace my revenue manager?

Hotel Cloud is created by hoteliers who manage and operate hotels with revenue managers and some hotels without. The concept was born to enable owners and operators with a range of users to adopt and capitalise revenue efficiently with all the tools at your fingertips. The concept is not there to replace revenue managers but if you don’t have one, Hotel Cloud can be configured into a virtual revenue manager.

Does Hotel Cloud need time to learn a new hotel's market?

Unlike most revenue systems out there Hotel Cloud is built in a way to plug in and be ready for use, the data available is instant; the algorithm is intuitive and flexible to ensure your hotels market is quickly modelled and the revenue automation capabilities are available for use. Training is offered for all new users and regular online tutorials are also available. Hotel Cloud’s clever design makes it very easy to view and understand.

I have a new starter who needs training on Hotel Cloud, do you provide on-going training?

Training is offered for all new users and regular online tutorials are also available. Hotel Cloud’s clever design makes it very easy to view and understand.

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